Mission Critical Project Hotline Activation

We are activating our Mission Critical Project Hotline to support customers impacted by hurricanes in the Gulf of Mexico and East Coast regions.

Our goal is to help maintain essential infrastructure in the communities affected by recent weather conditions. We are committed to:

We’re here for you in this difficult time.

 

Important to Note:

Before contacting the hotline, please ensure that the project requiring assistance is indeed mission-critical for addressing issues related to the aftermath of hurricanes. Watts professionals have been carefully selected to monitor this line and are supported by on-call subject matter experts. Any calls received that do not meet the mission-critical guidelines will be transferred to our Technical Services Team for attention in the normal queue.

When placing any mission-critical purchase orders, please include “Hurricane” in the subject line of your email to ensure prioritization.

 

Mission Critical Project Hotline (toll-free):
855-WWT-HLTH (855-998-4584)
Call-in times: 8:00 a.m. – 7:00 p.m. ET

Mission Critical Project Email:
ordermanagement@wattswater.com